Expertise
LLM Agents & Voice AI
An agent is a language model given tools, memory, and the ability to choose its own next step. The hard part is not making one work once, it is making it behave predictably on the thousandth call, and knowing when it should stop and fetch a person.
In practice
In practice: support lines that answer at 3am, systems that qualify an inbound lead before anyone reads it, and internal copilots that can act on data rather than just describe it.
What it gets used for
- Support that answers around the clock
- Lead qualification before a human reads it
- Voice agents for phone and IVR
- Internal copilots over private data
Stack
LangChainLangGraphVapiRetellOpenAIClaude
See it running
The projects and case studies show this work in production, with the architecture and the results.